The peace of mind that
comes from knowing there’s always
someone on the way.
SAAT accompanies you before, during and after an emergency, with fast and professional medical care.
We are SAAT
A pre-hospital medical support service. We have an experienced and passionate team dedicated to responding to life-threatening situations. Our team includes doctors, pilots, paramedics, and logistics personnel, equipped with air and ground vehicles and the most advanced medical equipment to provide medical services.
Providing the best pre-hospital care services since
2019
SAAT provides pre-hospital care with air and ground ambulances in Costa Rica and abroad, supported by the health ecosystem of the Montecristo Group, a broad care network and a team with more than 10 years of experience in medical emergencies.
“Our values define how we act when every second matters.”
Our services
At SAAT we offer pre-hospital care solutions that integrate technology, specialized medical personnel and an active 24/7 operational network, to provide fast, safe and reliable assistance in any situation.
- Ground ambulance
- Air ambulance
- Doctor house call
- Telemedicine
- Scheduled transfers
- Protected area
Plans
Get peace of mind and support in any emergency or urgent situation.
PLAN INDIVIDUAL
Un plan pensado para quienes pasan gran parte del día solos y necesitan saber que, ante cualquier imprevisto, siempre habrá alguien listo para responder.
- Atención 24/7.
- Telemedicina con medico general.
- Cobertura 100% de materiales, insumos y descartables.
- 1 Translado programado.
- Entre otros.
Ver más información
Elegir plan
Consulte nuestros términos y condiciones
PLAN FAMILIAR
Diseñado para hogares con adultos mayores, niños o personas con condiciones que requieren atención rápida y confiable.
- Incluye 2 persona.
- Atención 24/7.
- Translado aéreo o terrestre inter-hospitalario.
- Orientación médica telefónica.
- Translados programados.
- Entre otros.
Ver más información
Elegir plan
Consulte nuestros términos y condiciones
PLAN INDIVIDUAL
El Plan Empresarial de SAAT brinda a las empresas respaldo médico inmediato y profesional para proteger a sus colaboradores con confianza.
- Atención de emergencias y urgencias ilimitada incluyendo traslados derivados del servicio.
- Cobertura 100% de materiales, insumos y descartables.
- Telemedicina con medico general.
- Entre otros.
Ver más información
Elegir plan
Consulte nuestros términos y condiciones
INDIVIDUAL
PLAN
A plan designed for those who spend much of the day alone and need to know that, in the event of any unforeseen circumstance, there will always be someone ready to respond.
- 24/7 Care.
- Telemedicine with a general practitioner.
- 100% coverage of materials, supplies, and disposables.
- 1 Scheduled Transfer.
Unlimited emergency care. - Unlimited telemedicine.
- Protected area.
- Among others.
See more information
Choose a plan
Please see our terms and conditions.
✖
FAMILY
PLAN
Designed for homes with elderly adults, children, or people with conditions that require fast and reliable care.
- Includes 2 people.
- 24/7 care.
- Inter-hospital ground transportation.
- Telephone medical guidance.
- Scheduled transfers.
- Unlimited emergency care.
- Unlimited telemedicine.
- Protected area.
- Among others.
See more information
Choose a plan
Please see our terms and conditions.
✖
BUSINESS
PLAN
SAAT’s Business Plan provides companies with immediate and professional medical support to protect their employees with confidence.
- Unlimited emergency and urgent care, including service-related transfers.
- 100% coverage of materials, supplies, and disposable items.
- Telemedicine with a general practitioner.
- Unlimited emergency care.
- Unlimited telemedicine.
- Protected area.
- Among others.
See more information
Choose a plan
Please see our terms and conditions.
✖
Frequently Asked Questions
Find answers to the most common questions
Does SAAT handle emergencies 24 hours a day?
Yes. We operate 24/7 year-round with advanced life support ambulances and specialized medical personnel.
What types of emergencies do they handle?
We attend to pre-hospital emergencies and urgent situations: accidents, severe pain, loss of consciousness, cardiac events, high fevers, and more.
How does zonal coverage work?
We have operational bases in different regions of the country. You can check your location to confirm immediate availability.
What does the air ambulance service include?
Aircraft equipped for critical patients, advanced medical support crew and certified pilots.
Can I request a doctor to make a house call?
Yes. We offer scheduled medical visits within the GAM for mild or moderate symptoms.
Is telemedicine available on all plans?
Yes. We offer virtual consultations with general practitioners for guidance and preliminary diagnosis.
What is a scheduled transfer?
It is a pre-arranged service to attend appointments, studies, treatments or hospital discharges.
How does the Protected Area service work?
We cover emergencies within a defined physical space —company, office or business— attending to any person present on site.
What is the difference between Individual, Family, and Business plans?
The Individual policy covers one person; the Family policy covers two or more; and the Business policy protects employees within their workday and location.
How can I join SAAT?
You can do this by contacting our team or completing the online form. If you are a company, we will prepare a customized proposal for you. “Join HERE”
Yes. We operate 24/7 year-round with advanced life support ambulances and specialized medical personnel.
We attend to pre-hospital emergencies and urgent situations: accidents, severe pain, loss of consciousness, cardiac events, high fevers, and more.
We have operational bases in different regions of the country. You can check your location to confirm immediate availability.
Aircraft equipped for critical patients, advanced medical support crew and certified pilots.
Yes. We offer scheduled medical visits within the GAM for mild or moderate symptoms.
Yes. We offer virtual consultations with general practitioners for guidance and preliminary diagnosis.
It is a pre-arranged service to attend appointments, studies, treatments or hospital discharges.
We cover emergencies within a defined physical space —company, office or business— attending to any person present on site.
The Individual policy covers one person; the Family policy covers two or more; and the Business policy protects employees within their workday and location.
You can do this by contacting our team or completing the online form. If you are a company, we will prepare a customized proposal for you. «Join HERE»